Informations relatives à la politique de confidentialité This document outlines how your personal data is collected, used, and protected. It is drafted in compliance with the Règlement général sur la protection des données (UE) 2016/679 (RGPD) and the Code italien de la protection de la vie privée (Décret législatif n° 196/2003, tel que modifié par le décret législatif n° 101/2018).
1. Responsable du traitement
The person responsible for your personal data (Data Controller) is:
- Propriétaire : Claudio Majorini
- Siège social : 111, rue Empedocle, 92100 Agrigente (AG), Italie
- E-mail de contact :
2. Informations que nous collectons
We collect personal information necessary to manage your stay and comply with legal requirements:
- Données d'identification : Name, surname, date of birth, and nationality.
- Coordonnées : Email address and phone number.
- Informations sur la réservation : Dates of stay and guest preferences.
- Demandes via le formulaire de contact : When you fill out the contact form, we collect your name, email address, and the content of your message solely to respond to your request.
- Documents juridiques : ID or Passport details for mandatory registration with the Italian State Police (Hébergés sur le Web).
3. Why We Process Your Data
We process your personal data based on the following purposes and associated legal grounds under the GDPR:
- Gestion des réservations et paiements : To confirm reservations, sync calendars to prevent overbooking, and process secure payments via PayPal.
- Base juridique : exécution d'un contrat (art. 6, paragraphe 1, point b), du RGPD).
- Conformité légale (Alloggiati Web) : To fulfill mandatory reporting requirements to the Italian State Police (Questura) as required by the Loi TULPS (Texte unique des lois sur la sécurité publique).
- Base juridique : obligation légale (art. 6, paragraphe 1, point c), du RGPD).
- Réponses aux demandes de renseignements : Pour répondre aux questions envoyées via notre formulaire de contact ou via le bouton WhatsApp.
- Base juridique : consentement de l'utilisateur (art. 6, paragraphe 1, point a), du RGPD).
4. Data Sharing and Security
We do not sell your data. We share it only with:
- The Police nationale italienne (Préfecture de police) en vue de son enregistrement légal.
- Les prestataires de services essentiels, tels que notre plateforme d'hébergement (Serverplan) and booking software.
- PayPal pour un traitement sécurisé des transactions.
- TrustIndex.io : We use this service to display guest reviews. To function, it may load profile images and scripts directly from Google’s servers.
- WhatsApp : By clicking the WhatsApp contact button, you will be redirected to the WhatsApp platform (owned by Meta), which manages data according to its own privacy policy.
- Google Analytics/Maps : We may use Google services to analyze site traffic (in anonymized form) and display map locations.
5. Your Rights
Under the GDPR, you have the right to access, correct, or request the deletion of your personal information. You may also object to the processing of your data at any time. To exercise these rights, please contact us at .
6. Politique en matière de cookies
This site uses technical cookies strictly necessary for the operation of the booking system. We also use cookies tiers and scripts (such as Google Maps and TrustIndex) to enhance your experience. These external services may collect usage data (like your IP address) independently. No marketing or profiling cookies are used for newsletter services at this time.
